Below is a list of tools you may use to make sure your system is ready to make full use of the Virtual Case Manager software.
1. Flash Player Installed
2. Test Your Connection Speed
The tool provided on the SpeedTest.net
website will test the speed of your internet connection.
Here are a list of minimum suggested speeds for using VCM
|1 - 3||0.5 Mbps||0.5 Mbps|
|4 - 6||1 Mbps||0.75 Mbps|
|7+||1.5 Mbps||0.75 Mbps|
3. Web Camera Integration
If you web camera is correctly installed, you should see an image below coming from you web camera.
If you do not see an image below, then your camera is not correctly installed; please re-install your camera's drivers.
4. Signature Pad Integration
5. Audio/Video For Training Videos
In order to watch our training videos, you will need to have speakers for headphones for your computer.
Please click the play button on this training video and make sure you can see and hear the video.